FAQs

What clinical standards & other relevant operating guidelines do your courses meet?

Training for courses meets all appropriate and applicable standards of current best practice standards as required by:

Joint Royal Colleges Ambulance Liaison Committee (JRCALC)
National Education Network for Ambulance Services (NENAS)
Future (Awards & Qualifications) Ltd 
Pearson Education UK (for BTEC qualifications)
Emirates Institute for Health and Safety (EIHS)
Resuscitation Council United Kingdom (RCUK)
Health & Safety Executive (HSE)
Qualsafe Awards
Driver Training Advisory Group (DTAG)

For training outside of the UK, we ensure that the requirements of national and local medical, legal, procedural and cultural protocols are recognised and respected, adopted, and applied in all training.

What are the pre-course study requirements?

Some courses require student notes to be sent to you before your course starts. These will contain subject background information, or information essential to your understanding of the course. Some courses require on line e-learning and completion of units. It is important that you study these notes and complete any e-learning before your classroom based course start date.

What certificates do you issue at the end of the course?

External qualification from Awarding Bodies (where appropriate), is issued as soon as the Awarding organisation’s verification process is completed, A Lifeskills Medical UK certificate of training and printed plastic card (credit card size) showing qualification and photo ID are provided for non Ofqual regulated courses.

Are the courses physically demanding?

Not particularly, but the courses are primarily designed for rescue personnel, first aiders, EMS crews etc., so a reasonable degree of fitness for moving and handling of people and equipment is essential. It is your responsibility to ensure that you are able to meet the physical requirements of your chosen course in order that your skills competence can be appropriately and correctly assessed in order to achieve qualification.

Will you advise me to re-qualify when my certificate is close to expiry?

Yes, for those courses which require re-qualification, we will do this automatically to the last email address that we have for you, when your certification has 4 months left before expiration. Some Ofqual regulated qualifications do not expire but you must undertake regular Continual Professional Development (CPD) and provide written official evidence of your competency (knowledge and skills) and currency (up to date methods) if you are going to use the carry out any tasks which require the qualification.

Do you guarantee that I will pass my course?

No we don't. Courses are based on assessment of knowledge and skills competency, not just on attendance. We will identify early on in your course if you are having difficulty, and we will help you as much as we can to ensure a positive outcome, but because you are learning to deal effectively with emergency situations, the required standards are high, and you need to work to develop your knowledge and skills to earn the end qualification.

Are you registered with MoD for ELCAS funding?

Yes, we are a registered Approved Learning Provider for the Ministry Of Defence Enhanced Learning Credits Administration Service for all nationally qualifying Level 3 courses and above (our Learning Provider number is 2626). On an individual basis, certain eligible current/ex MoD personnel may also be able obtain funding for our courses through SSAFA and the Royal British Legion.

Is there a career development loan facility for civilians for the Level 4 Diploma Associate Ambulance Practitioner course?

Yes for certain categories of applicant, which is arranged by individual selection through the National Careers Service. Application for funding for the Level 4 Diploma Associate Ambulance Practitioner course may be made via a Career Development Loan through the National Careers Service (Tel: 0800 100 900). Our Learning Provider number is 21054.

What payment methods do you accept?

Course fees may be made by:

Debit or Credit card (Visa, MasterCard, Maestro, American Express) in person or by phone
PayPal on-line payment
BACS (Bank direct transfer/direct deposit)
Cheque
Cash

Corporate accounts for established organisations can also be set up.

How was the Level 4 Diploma Associate Ambulance Practitioner (AAP) qualification developed?

The qualification for the Level 4 Diploma Associate Ambulance Practitioner (AAP) course has been developed in conjunction with the NHS Ambulance Services and endorsed as the national standard by NENAS (National Education Network for Ambulance Services), AACE (Association of Ambulance Chief Executives) and the College of Paramedics. The qualification is nationally recognised by all NHS Ambulance Service Trusts, MoD and Independent Ambulance Services. AACE state that FutureQuals are their preferred Awarding Organisation for the Ambulance qualifications.

What are the entry requirements for the Level 3 Certificate in Emergency Response Ambulance Driving course?

The entry criteria is:

The minimum entry age is 19.
You must have held a full UK or European Category B Driving Licence (or an International equivalent) for at least 2 years.
You must have a provisional or full UK or European C1 category on your driving licence.
You must not have more than 6 “live” penalty points on your driving licence.
You must not have insulin controlled diabetes (T1D).
Any previous driving bans (including bans now considered "spent"), for any reason must be advised to us when booking this course.

Where am I able to complete my clinical practice placement for the Associate Ambulance Practitioner course?

Clinical practical placements for the Level 4 Diploma Associated Ambulance Practitioner course are normally organised by us within a CQC registered ambulance service providing emergency response on behalf of the NHS Ambulance Service. However, 50% of your placement time may be self-sourced in a variety of approved pre-hospital and in-hospital clinical environments including Minor Injury, and Urgent and Primary Care departments.

Will UK employers recognise qualifications taken through Lifeskills Medical UK?

Yes they will. Our courses are Ofqual regulated and designed to have meaningful value as industry standard qualifications within NHS and/or independent emergency medical services and the security industry. They have been developed through Awarding Organisations including FutureQuals, Qualsafe, and Pearson Education UK. For example, the Level 4 Diploma Associate Ambulance Practitioner (AAP) course and the Level 3 Certificate Emergency Response Ambulance Driving (ERAD) courses were written in partnership with AACE (Association of Ambulance Chief Executives) and NHS Ambulance Trusts throughout the country to provide a regulated qualification to replace the former IHCD BTEC level 3 Ambulance Aid (Ambulance Technician) qualification. These qualifications form a progression route through university to Paramedic qualification and registration.

Can I claim recognition of prior learning for courses?

Recognition of Prior Learning, (formerly known as Accreditation of Prior Learning), may be applied for some courses, and is considered on an individual basis. RPL acceptance depends on the evidence submitted meeting 5 essential criteria: it must be valid, reliable, authentic, current, and sufficient. The process of mapping knowledge and skills from one qualification to another and providing proof that the criteria is being met, is your responsibility. Our role is not to carry out research on your behalf to find RPL, but we will confirm your submitted evidence, and submit this to our External Quality Assurer. This service is chargeable, and in most cases you will also be required to undertake knowledge and skills summative assessment (final assessment) to ensure that this criteria is currently being met. Contact us to discuss your intended RPL, and we will advise you further.

Is the Level 3 Certificate in Emergency Response Ambulance Driving (‘blue light’) recognised by the NHS Ambulance Service Trusts?

Yes. The Level 3 Certificate in Emergency Response Ambulance Driving is the only driving course recognised by the NHS Ambulance Service Trusts. It has replaced the IHCD (BTEC) D1/D2 course, and is now the national standard for ambulance driving if you wish to work either directly for the NHS Ambulance Service, or for an independent ambulance service working on behalf of the NHS. Ambulance driving qualifications from organisations who are not providers of FutureQuals driving courses are not recognised, have no relevance and no credibility if you wish to join the NHS or independent ambulance services working on behalf of the NHS.

What happens if I book onto a course and I am told that I am unsuitable?

It is your responsibility to ensure that you fall within the relevant entry criteria for your chosen course; contact us for advice if you are not sure. If it is subsequently found that your declared experience is below the required level before or at any time during the course, or if you fail to notify us of a past or current criminal record, or medical/physical condition, that would prohibit you from employment within the NHS or Independent emergency services or security industry, then we reserve the right to withdraw you from the course without compensation.

Do I need to purchase any books or equipment prior to courses?

All manuals and equipment is provided. For the AAP course you will need to purchase a personal copy of the latest JRCALC clinical guidelines in A4, pocket-book or electronic format. You can purchase this through us at a discounted rate.

What should I wear during courses?

As a provider of professional education and development courses, we would ask that you are dressed casually but not scruffily. This is important where outside visits to NHS or other professional workplaces are made. We will advise you regarding uniform and PPE during any clinical practice placements that form part of a course.

What accommodation is local to you?

There are several excellent local hotels and B&B's that we can advise you of. 

Do you have car parking and Wi-Fi at the Birmingham EMS Education and Training Centre?

Yes, we have free on-site parking for over 30 vehicles, and free Wi-Fi.